At kaltec confort, s.l. we are committed to the protection of privacy and the correct use of the personal data that we process and that you provide to us, both on-line on this website and, where appropriate, any of its subdomains, as well as off-line.
1. – who is responsible for the processing of your data?
Kaltec confort, s.l.
C/Manuel DE falla, 12 bajo valencia
Cif: b40542276
DPD email: agalilea@kaltecgroup.com
Person rt: alvaro galilea DE miguel
2. – how did we obtain your data?
Obtaining the interested party: if you are the applicant or beneficiary of our services, participant in our activities, or user of the corporate website, you yourself have provided us with your own or third party data, either off-line or online when requesting our services, in order to maintain the legal and administrative relationship with you.
If you have provided the data to us through our website site, we collect information, for example, when you access the site, fill in any form with personal data, when you sign up for our activities or events or when you communicate with us directly by email, etc.
When you provide us with your personal data, you warrant that you are able to provide this information and that the information is true, truthful, accurate and up to date, that it is not confidential, that it does not violate any contractual restrictions or third party rights and you undertake not to impersonate other users using their registration data to the various services and/or website contents.
You are responsible for keeping your data correct and up to date, and kaltec confort, s.l. declines all responsibility if you do not do so.
Obtaining a third party: in the case that it is not the interested party himself but a third party who provides us with data of that the categories of data that we treat can be: identification data, personal characteristics, economic.
In the event that it is not the interested party himself but a third party who provides us with data of the same is the third party who expressly guarantees that he has the authorization of the interested party for such contribution, exempting us from any responsibility in case of any claim by the interested party, responsibility assumed solely and exclusively by the person who has communicated the data in the name or interest of the latter.
3.1. – third party data.
With respect to other people’s data, you must respect their privacy by taking special care when communicating or Posting their personal data. Only the data controller can authorize the processing of your personal data. If you provide us with third party data, it is your responsibility to have their prior and express consent to use and communicate them to us, and it is your responsibility to inform them of the inclusion of their data in our treatments. The publication of third party data without your consent may, in addition to the data protection regulations, infringe the right to honour, privacy or self-image of such third parties. If you provide us with personal data of third parties, by accepting this privacy policy, you expressly guarantee that you have the authorization of the interested party for such contribution, exempting us from any responsibility in case of any claim by the interested party, responsibility assumed solely and exclusively by the person who has communicated the data to us on behalf of the latter.
4. – what do we process your data for?
Kaltec confort, s.l. in accordance with the national and European regulations on the protection of personal data, informs you in your capacity as data controller that you are processing: the data provided by you as well as any other data generated during the development of the pre-commercial relationship, business or user experience during the navigation maintained with this entity.
On these, a treatment consisting in the collection, storage, consultation, use and communication of personal data will be carried out to maintain contact and communication, manage the contractual and/or commercial relationship with current and/or potential customers and, where appropriate, send you information about our activities, products and/or services. Your data may also be used for the elaboration of customized profiles in order to offer you products and services of plumbing and construction material adjusted to your needs, commercial, administrative and accounting management, maintenance of the contact and attention of users of our current and/or potential services; Sending communications for information about our activities, projects and events. Finally, data will be processed as a user of our website and as a user of social networks for the resolution of complaints, queries and management of forums. Likewise, suppliers, sponsors and collaborators will be treated for their administrative and accounting management.
In connection with the communication of our activities and products and communication with you, we inform you that we may process your data for the following purposes:
A) if you are an assistant or participant in any of our activities or events, we use your data to maintain contact and communication, manage registration and participation in the activities and events promoted or organised by kaltec confort, s.l. and send you information about our activities and/or services.
It is also informed that in the events and activities photographs and/or videos may be made which may be published in this section for kaltec confort, s.l., enabled within the website, or the promoter of the event, in our profiles in any social networks, to inform about the event/activity, document it, and form part of the photographic/videographic memory thereof.
B) if you are a mere user of the web and browse our site, to manage the requests, registration or orders made to us online
C) in both cases to maintain contact and communication with you, conduct opinion and/or satisfaction surveys and send you information about our activities, products and/or services (including advertising and/or commercial communications for the purposes of art. 21 lssice 34/2002)
5. – how long will we keep your data?
The criterion established by kaltec confort, s.l. in relation to the preservation of the data is that they are kept for as long as the contractual, pre-contractual or commercial relationship is maintained and once the relationship has been terminated, as long as the data subject does not request their deletion and, even if this is requested, for the periods necessary to: A).- comply with legal obligations and/or b).- those provided for the prescription of any liabilities and/or c).- the exercise or defense of claims arising from the relationship between the parties.
The personal data you provide us will be kept, in the event that you are a participant in our activities, as long as the interested party does not request its deletion and, even if requested, for the periods necessary to:
Comply with legal obligations that affect us and/or
Those provided for the prescription of any liabilities on our part and/or
The exercise or defence of claims arising from the relationship between the parties.
If you are a user of our website, we will keep them until you ask us to delete them, and even if requested, we may keep them, limiting their treatment, only for the fulfillment of legal obligations and/or the exercise or defence of claims.
6. – what is the legitimacy for the processing of your data?
If you are a participant in our activities, projects or events, if you make a request or query, if you maintain a pre-contractual relationship with us or if you have made a request to us, through the website, in the case of being a mere user of it, the legal basis is our legitimate interest and your informed consent. In the latter case, such consent is given to us unequivocally by providing us with your data on line or off line, this contribution being considered a clear affirmative act that manifests such consent.
In the event that you are a candidate participating in one of our selection processes, trainee or trainee, the legal basis for the processing of your data is your informed consent, the legitimate interest of this entity and the pre-contractual legal relationship that unites us.
In the case of being one of our partners co-participant in one of our business projects, the basis that legitimates us for the treatment of your data is the execution and coordinated management of the project.
The provision of the requested data is mandatory because it is essential for the purposes mentioned above; If you do not provide them, we will not be able to carry them out.
Given the relevant and appropriate relationship that you maintain with us as a participant in our activities, or as a user of our site included in the corporate web, we have a legitimate interest in treating your data for, within the maintenance and management of the same:
Be able to send you information about our activities, products and services (including advertising and/or commercial communications for the purposes of art. 21 lssice 34/2002)
In the activities or events, make photographs and/or videos that may be posted in a section of the website and, where appropriate, any of its subdomains, in the profiles of the entity in any social networks, as well as on youtube, to inform about the event, document it, and form part of the photographic/videographic memory of the same. So your image can be published in advertising posters, brochures, programs, as well as stationery of the entity
Conducting opinion and/or satisfaction surveys
These purposes are compatible with the initial purpose for which we collect your data (managing contact and communication with you and maintaining the relationship that unites us) but, in any case, the contribution of your data for the purposes just mentioned, derived from our legitimate interest, is always voluntary and your interests, rights or freedoms will always prevail over our legitimate interest, Therefore, if you ask us to delete and stop processing your data for these purposes (sending an E-mail to agalilea@kaltecgroup.com), we will do so, and we can keep them blocked for the formulation, exercise or defence of claims. This withdrawal does not condition the processing of your data for the other purposes described.
If you have provided us with sensitive data subject to special protection, the right to process such data is your express consent. This consent is given to us unambiguously when you provide us with your data, being considered a clear affirmative act that expresses such consent. The provision of the requested data is mandatory because it is essential to meet your request; If you do not provide them, we will not be able to carry them out. You may withdraw your consent at any time by sending an E-mail to agalilea@kaltecgroup.com
This withdrawal does not condition the processing of your data for the other purposes described
7. – to whom will we be able to communicate your data?
We inform you that the data you provide us may be communicated to third parties for the fulfillment of purposes directly related to legitimate functions of transferor and transferee such as:
1. To Banks for the management of collections and payments.
2. To the tax administration for the fulfillment of fiscal and tax obligations.
3. Notaries and solicitors.
8. – international data transfers
We inform you that, in case of using providers from outside the European economic area to provide us with auxiliary services for our activity (accommodation, housing, saas, remote backup, computer support or maintenance services, E-mail management, sending e-mails and E-mail marketing, etc.) that may have access to personal data, We will choose companies in the eu or countries with comparable levels of protection and which demonstrate sufficient guarantees in the processing of personal information, which means that they are obliged to comply with data protection requirements equivalent to those of europeans. In any case, by accepting this data protection policy, you expressly and unequivocally authorise the communication of the data to these companies, knowing that this implies an international transfer of data to a country which does not belong to the European economic area and giving your unequivocal consent to such transfer.
Therefore, by signing this document:
A).- recognises that it has been informed of the risks in the event that the receiving country does not provide guarantees equivalent to those in Europe with regard to respect for the privacy of the data subjects and the exercise of their rights and freedoms deriving therefrom; and
B).- being aware of the same, you give your unequivocal consent to the said transfer.
9. – social networks and instant messaging apps
Our services include certain features and widgets of the social networks owned by this entity, such as the “facebook connection” or facebook “like” features, the “share” button or other common social media interactive mini-programs. These social media features may collect information such as your IP address or which page you are visiting on our website and may set a cookie to enable them to function properly.
The user may only publish on our official website or on social networks, personal data, photographs and information or other content owned and owned by him or for which he holds the authorization of third parties. If you provide or publish third party data to us, it is your responsibility to have your prior and express consent to use, communicate and publish them and it is your responsibility to inform them of the processing of your data by us or its publication by you. The publication of third party data without your consent may, in addition to the data protection regulations, infringe the right to honour, privacy or self-image of such third parties.
In any case, we may remove from both our website and our pages on social networks, any content published by the user when we detect that the user has violated the legislation in force, and as indicated in this privacy policy.
Social networks are not hosted directly on our services. Your interactions with them are governed by their policies and not by ours. Read the privacy policies of these social networks for detailed information on the collection and transfer of personal data, your rights and your privacy Settings.
In addition, our services may allow you to share your personal information with third parties directly, using page frame techniques to serve content to or from third party or other services, while retaining the appearance of our website and our services (” frames “). Please note that this information is being provided to these third parties and not to us, and these interactions and this exchange are also governed by the policies of these third parties and not by ours.
10. – what are your rights when you provide us with your data?
Right of access: you can ask us which personal data we are dealing with and even ask us for a copy.
Right of correction: you may request us to correct inaccurate personal data or to complete incomplete data, including by means of an additional declaration.
Right of deletion (right to be forgotten): you can ask us to delete your personal data when: it is not necessary for the purposes for which it was collected, you withdraw your consent, there has been an illegal treatment of the same or by fulfilling a legal obligation.
Right to the limitation of the treatment: you can ask us to limit the treatment of your data, in which case we will only keep them for the exercise or defence of claims.
Right to data portability: you may request us to return (to you or to a third party that you indicate to us) your personal data in a structured format, commonly used and machine-readable.
Right of opposition: you may object to the processing of your data if such processing is based on the legitimate interest of the controller of the file or is for advertising purposes.
To exercise all these rights you can contact us by written and signed request, attaching in any case a copy of your id card, at the postal or electronic address indicated in paragraph 2 of this privacy policy. In case of modification of your data must notify the same address, disclaimer all responsibility for the company in case of not doing so
Once we receive any of the above requests we will respond within a maximum of one month.
You can complain to the Spanish data protection agency. For more information about the rights you can exercise and to request models of exercise of rights forms you can visit the website of the Spanish data protection agency, www.aepd.es
